Accessibility Statement
Last updated: September 18, 2026
⚠ Draft for client review. Entity name, governing law and venue are filled in from the information available and must be confirmed against the actual company registration, and the text reviewed by licensed counsel, before go-live.
MVP Research is committed to making mvpresearchlabs.com usable by as many people as possible, including people who use assistive technology.
1. Our Commitment
We aim to conform to the Web Content Accessibility Guidelines version 2.1 at Level AA, the standard commonly referenced in connection with the Americans with Disabilities Act. Accessibility is treated as an ongoing obligation rather than a one-time project, and it is considered when we add or change functionality.
2. Measures We Take
Our current measures include the following.
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Semantic structure and heading order so screen readers can navigate the page.
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Text alternatives for meaningful images, including product photography.
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Color combinations chosen and checked for contrast against the WCAG AA thresholds.
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Keyboard operability for navigation, product selection, cart and checkout.
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Layouts that reflow without horizontal scrolling down to a 320 pixel viewport, and that tolerate text resizing to 200 percent.
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Form fields with associated labels and error messages that are announced rather than shown by color alone.
3. Known Limitations
Some documents supplied by third-party testing laboratories, including Certificates of Analysis published as PDFs, may not be fully accessible because they are produced outside our control. If you need the contents of any certificate in an accessible format, contact us and we will provide the information directly.
4. Feedback and Assistance
If you encounter a barrier on this Site, or need assistance completing an order, contact MVP Research at support@mvpresearchlabs.com with a description of the problem, the page involved and the assistive technology you use. We aim to acknowledge accessibility reports within two business days and to provide an alternative means of completing your request in the meantime.
5. Formal Complaints
If our response does not resolve your concern, you may write to Smart Shopping Global Limited at support@mvpresearchlabs.com or at Room 01, 26th Floor, Working View Commercial Building, 21 Yiu Wah Street, Causeway Bay, Hong Kong. We will review the matter and respond in writing.
